Forced Water Utility Disconnection

10/30/20

“What happens when a water utility customer cannot pay their bills?”

Water utility customers are expected to pay their bills at the end of each period to keep their service. However, if they cannot keep this up, then they could risk having their service shut off. This Forced Water Utility Disconnection can be disastrous for people and should be avoided as much as possible. Existing programs may be in place to help subsidize rates for lower-income customers.

• Engineering